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Frequently Asked Questions
Quick Answers
Find answers to common queries about our products, orders, and shipping. If you don't see what you need, feel free to contact us for more information.
Product Availability
Our store offers a wide range of Korean beauty products, but availability may vary. Please check the product page for current stock information.
Shipping Information
We provide shipping services within Kenya and East Africa. Orders are typically processed within 1-2 business days. Track your order using the provided tracking number.
Returns and Exchanges
We accept returns and exchanges within 14 days of purchase. Items must be unused and in original packaging. Contact our customer service to initiate the return process.
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